Return Policy

Returns

If you are dissatisfied with your purchase, we will gladly issue a 100% refund and cover the cost of return shipping if you initiate the return within 90 days of your original purchase.

If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@createasignature.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@createasignature.com and send your item to: 11203 Ranch Rd 2222, Unit 1508, Austin, Texas, US, 78730.

Shipping
To return your product, you should mail your product to: 11203 Ranch Rd 2222, Unit 1508, Austin, Texas, US, 78730

Depending on where you live, the time it may take for your exchanged product to reach you may vary.